@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&family=Outfit:wght@500;600;700;800&family=Plus+Jakarta+Sans:wght@400;500;600;700&display=swap');

:root {
  /* Ultra-Premium White Theme System */
  --bg-page: #f8fafc;
  --bg-surface: #ffffff;
  --bg-surface-secondary: #f1f5f9;
  --bg-surface-hover: #f8fafc;
  
  --border-color: #e2e8f0;
  --border-light: #f1f5f9;
  --border-focus: #6366f1;
  
  --text-primary: #0f172a;
  --text-secondary: #475569;
  --text-muted: #94a3b8;
  
  /* Brand Palette */
  --primary: #4f46e5;
  --primary-gradient: linear-gradient(135deg, #6366f1 0%, #4f46e5 100%);
  --primary-hover: #4338ca;
  --primary-light: rgba(99, 102, 241, 0.08);
  
  --success: #10b981;
  --success-light: #ecfdf5;
  --success-text: #047857;
  --success-border: #a7f3d0;
  
  --warning: #f59e0b;
  --warning-light: #fffbeb;
  --warning-text: #b45309;
  --warning-border: #fde68a;
  
  --danger: #f43f5e;
  --danger-light: #fff1f2;
  --danger-text: #be123c;
  --danger-border: #fecdd3;
  
  --info: #06b6d4;
  --info-light: #e0f2fe;
  --info-text: #0369a1;
  --info-border: #bae6fd;
  
  /* Status Color Mapping */
  --status-pending-bg: #fffbeb;
  --status-pending-text: #b45309;
  --status-pending-border: #fde68a;

  --status-assigned-bg: #e0f2fe;
  --status-assigned-text: #0369a1;
  --status-assigned-border: #bae6fd;

  --status-progress-bg: #eef2ff;
  --status-progress-text: #4338ca;
  --status-progress-border: #c7d2fe;

  --status-completed-bg: #ecfdf5;
  --status-completed-text: #047857;
  --status-completed-border: #a7f3d0;

  --status-closed-bg: #f1f5f9;
  --status-closed-text: #475569;
  --status-closed-border: #cbd5e1;
  
  /* Shadows & Radius */
  --shadow-xs: 0 1px 2px 0 rgba(0, 0, 0, 0.05);
  --shadow-sm: 0 1px 3px 0 rgba(0, 0, 0, 0.06), 0 1px 2px 0 rgba(0, 0, 0, 0.04);
  --shadow-md: 0 4px 16px -2px rgba(0, 0, 0, 0.05), 0 2px 6px -1px rgba(0, 0, 0, 0.03);
  --shadow-lg: 0 10px 30px -4px rgba(15, 23, 42, 0.08), 0 4px 12px -2px rgba(15, 23, 42, 0.04);
  --shadow-xl: 0 20px 40px -8px rgba(15, 23, 42, 0.12);
  
  --radius-sm: 8px;
  --radius-md: 12px;
  --radius-lg: 16px;
  --radius-xl: 24px;
}

* {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  font-family: 'Plus Jakarta Sans', 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;
  background-color: var(--bg-page);
  color: var(--text-primary);
  min-height: 100vh;
  display: flex;
  -webkit-font-smoothing: antialiased;
}

/* APP WRAPPER WITH SIDEBAR */
.dashboard-wrapper {
  display: flex;
  width: 100%;
  min-height: 100vh;
}

/* SIDEBAR NAVIGATION */
.sidebar {
  width: 270px;
  background: var(--bg-surface);
  border-right: 1px solid var(--border-color);
  display: flex;
  flex-direction: column;
  position: fixed;
  top: 0;
  left: 0;
  bottom: 0;
  z-index: 200;
  box-shadow: 2px 0 12px rgba(0, 0, 0, 0.02);
}

.sidebar-header {
  padding: 1.5rem;
  border-bottom: 1px solid var(--border-light);
  display: flex;
  align-items: center;
  gap: 0.85rem;
}

.sidebar-brand-icon {
  width: 42px;
  height: 42px;
  background: linear-gradient(135deg, #10b981 0%, #059669 100%);
  border-radius: var(--radius-md);
  display: flex;
  align-items: center;
  justify-content: center;
  color: #ffffff;
  box-shadow: 0 4px 12px rgba(16, 185, 129, 0.25);
}

.sidebar-brand-text h2 {
  font-family: 'Outfit', sans-serif;
  font-size: 1.15rem;
  font-weight: 800;
  color: var(--text-primary);
  letter-spacing: -0.02em;
}

.sidebar-brand-text p {
  font-size: 0.75rem;
  color: var(--text-secondary);
  font-weight: 600;
}

.sidebar-nav {
  flex: 1;
  padding: 1.25rem 0.875rem;
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
  overflow-y: auto;
}

.nav-item {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  padding: 0.75rem 1rem;
  border-radius: var(--radius-md);
  color: var(--text-secondary);
  font-weight: 600;
  font-size: 0.875rem;
  cursor: pointer;
  transition: all 0.2s ease;
  text-decoration: none;
  border: 1px solid transparent;
}

.nav-item:hover {
  background: var(--bg-surface-secondary);
  color: var(--text-primary);
}

.nav-item.active {
  background: var(--primary-light);
  color: var(--primary);
  font-weight: 700;
  border-color: rgba(99, 102, 241, 0.15);
}

.nav-item .material-icons-outlined {
  font-size: 1.25rem;
}

.sidebar-footer {
  padding: 1.25rem;
  border-top: 1px solid var(--border-light);
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
}

.user-badge-card {
  background: var(--bg-surface-secondary);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-md);
  padding: 0.75rem 0.875rem;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.user-badge-info {
  display: flex;
  align-items: center;
  gap: 0.65rem;
}

.user-avatar {
  width: 34px;
  height: 34px;
  background: var(--primary);
  color: #ffffff;
  font-weight: 700;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.85rem;
}

/* MAIN CONTENT CONTAINER */
.main-content {
  margin-left: 270px;
  flex: 1;
  display: flex;
  flex-direction: column;
  min-height: 100vh;
}

/* TOP NAVBAR */
.top-header {
  background: rgba(255, 255, 255, 0.9);
  backdrop-filter: blur(16px);
  border-bottom: 1px solid var(--border-color);
  padding: 1rem 2rem;
  display: flex;
  justify-content: space-between;
  align-items: center;
  position: sticky;
  top: 0;
  z-index: 100;
}

.page-title h1 {
  font-family: 'Outfit', sans-serif;
  font-size: 1.35rem;
  font-weight: 800;
  color: var(--text-primary);
}

.hotel-selector-wrapper {
  display: flex;
  align-items: center;
  gap: 0.85rem;
}

.hotel-dropdown {
  background: var(--bg-surface);
  border: 1px solid var(--border-color);
  padding: 0.65rem 2rem 0.65rem 1rem;
  border-radius: var(--radius-md);
  font-size: 0.875rem;
  font-weight: 700;
  color: var(--text-primary);
  outline: none;
  cursor: pointer;
  box-shadow: var(--shadow-xs);
  appearance: none;
  position: relative;
}

.content-body {
  padding: 2rem;
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 2rem;
}

/* BUTTON SYSTEM */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  padding: 0.65rem 1.25rem;
  border-radius: var(--radius-md);
  font-size: 0.875rem;
  font-weight: 600;
  cursor: pointer;
  border: none;
  transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);
  outline: none;
  text-decoration: none;
}

.btn-primary {
  background: var(--primary-gradient);
  color: #ffffff;
  box-shadow: 0 4px 12px rgba(99, 102, 241, 0.25);
}

.btn-primary:hover {
  background: linear-gradient(135deg, #4f46e5 0%, #4338ca 100%);
  box-shadow: 0 6px 16px rgba(99, 102, 241, 0.35);
  transform: translateY(-1px);
}

.btn-secondary {
  background: var(--bg-surface);
  color: var(--text-primary);
  border: 1px solid var(--border-color);
  box-shadow: var(--shadow-xs);
}

.btn-secondary:hover {
  background: var(--bg-surface-secondary);
  border-color: #cbd5e1;
  color: var(--text-primary);
  transform: translateY(-1px);
}

.btn-danger {
  background: linear-gradient(135deg, #f43f5e 0%, #be123c 100%);
  color: #ffffff;
  box-shadow: 0 4px 12px rgba(244, 63, 94, 0.25);
}

.btn-danger:hover {
  box-shadow: 0 6px 16px rgba(244, 63, 94, 0.35);
  transform: translateY(-1px);
}

/* METRICS GRID & CARDS */
.metrics-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 1.25rem;
}

.metric-card {
  background: var(--bg-surface);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-lg);
  padding: 1.35rem 1.25rem;
  display: flex;
  align-items: center;
  gap: 1rem;
  box-shadow: var(--shadow-sm);
  transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
  position: relative;
  overflow: hidden;
}

.metric-card::before {
  content: '';
  position: absolute;
  left: 0;
  top: 0;
  bottom: 0;
  width: 4px;
  background: var(--border-color);
  border-top-left-radius: var(--radius-lg);
  border-bottom-left-radius: var(--radius-lg);
}

.metric-card:hover {
  transform: translateY(-3px);
  box-shadow: var(--shadow-lg);
  border-color: #cbd5e1;
}

.metric-icon {
  width: 48px;
  height: 48px;
  border-radius: var(--radius-md);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.35rem;
  flex-shrink: 0;
}

.metric-icon.pending { background: var(--warning-light); color: var(--warning-text); border: 1px solid var(--warning-border); }
.metric-card:has(.metric-icon.pending)::before { background: var(--warning); }

.metric-icon.progress { background: var(--info-light); color: var(--info-text); border: 1px solid var(--info-border); }
.metric-card:has(.metric-icon.progress)::before { background: var(--info); }

.metric-icon.complaints { background: var(--danger-light); color: var(--danger-text); border: 1px solid var(--danger-border); }
.metric-card:has(.metric-icon.complaints)::before { background: var(--danger); }

.metric-icon.completed { background: var(--success-light); color: var(--success-text); border: 1px solid var(--success-border); }
.metric-card:has(.metric-icon.completed)::before { background: var(--success); }

.metric-icon.rooms { background: #eef2ff; color: #4338ca; border: 1px solid #c7d2fe; }
.metric-card:has(.metric-icon.rooms)::before { background: var(--primary); }

.metric-info h3 {
  font-family: 'Outfit', sans-serif;
  font-size: 1.85rem;
  font-weight: 800;
  color: var(--text-primary);
  line-height: 1.1;
}

.metric-info p {
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--text-secondary);
  margin-top: 0.2rem;
}

/* FILTERS & TABLES */
.filters-bar {
  background: var(--bg-surface);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-lg);
  padding: 1.15rem 1.5rem;
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 1rem;
  box-shadow: var(--shadow-sm);
}

.filter-group {
  display: flex;
  align-items: center;
  gap: 0.875rem;
  flex-wrap: wrap;
  flex: 1;
}

.filter-input, .filter-select, .form-control {
  background: var(--bg-page);
  color: var(--text-primary);
  border: 1px solid var(--border-color);
  padding: 0.65rem 1rem;
  border-radius: var(--radius-md);
  font-size: 0.875rem;
  font-weight: 500;
  outline: none;
  transition: all 0.2s ease;
}

.filter-input { min-width: 260px; }
.filter-input:focus, .filter-select:focus, .form-control:focus {
  background: var(--bg-surface);
  border-color: var(--primary);
  box-shadow: 0 0 0 3px var(--primary-light);
}

.table-container {
  background: var(--bg-surface);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-lg);
  overflow-x: auto;
  box-shadow: var(--shadow-md);
}

table {
  width: 100%;
  border-collapse: collapse;
  text-align: left;
  font-size: 0.875rem;
  white-space: nowrap;
}

thead th {
  background: var(--bg-surface-secondary);
  color: var(--text-secondary);
  font-size: 0.75rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  padding: 1rem 1.25rem;
  border-bottom: 1px solid var(--border-color);
  white-space: nowrap;
}

tbody tr {
  border-bottom: 1px solid var(--border-light);
  transition: background-color 0.15s ease;
}

tbody tr:hover { background-color: var(--bg-surface-hover); }
tbody td {
  padding: 1rem 1.25rem;
  color: var(--text-primary);
  vertical-align: middle;
  white-space: nowrap;
}

/* BADGES */
.badge {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  padding: 0.3rem 0.75rem;
  border-radius: 9999px;
  font-size: 0.75rem;
  font-weight: 700;
  border: 1px solid transparent;
}

.badge-pending { background: var(--status-pending-bg); color: var(--status-pending-text); border-color: var(--status-pending-border); }
.badge-assigned { background: var(--status-assigned-bg); color: var(--status-assigned-text); border-color: var(--status-assigned-border); }
.badge-in-progress, .badge-in_progress { background: var(--status-progress-bg); color: var(--status-progress-text); border-color: var(--status-progress-border); }
.badge-completed { background: var(--status-completed-bg); color: var(--status-completed-text); border-color: var(--status-completed-border); }
.badge-closed { background: var(--status-closed-bg); color: var(--status-closed-text); border-color: var(--status-closed-border); }

/* ROOM MATRIX GRID & KEY CARDS */
.room-matrix-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(270px, 1fr));
  gap: 1.5rem;
  margin-top: 1.75rem;
}

.room-key-card {
  background: var(--bg-surface);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-lg);
  padding: 1.5rem;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  gap: 1rem;
  box-shadow: var(--shadow-sm);
  transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
  position: relative;
  overflow: hidden;
  cursor: pointer;
}

.room-key-card::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 4px;
  background: linear-gradient(90deg, #6366f1 0%, #10b981 100%);
  border-top-left-radius: var(--radius-lg);
  border-top-right-radius: var(--radius-lg);
}

.room-key-card:hover {
  transform: translateY(-4px);
  box-shadow: 0 12px 28px -4px rgba(99, 102, 241, 0.12), 0 4px 12px -2px rgba(0, 0, 0, 0.04);
  border-color: #c7d2fe;
}

.room-key-card-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.room-number-title {
  font-family: 'Outfit', sans-serif;
  font-size: 1.35rem;
  font-weight: 800;
  color: var(--text-primary);
  display: flex;
  align-items: center;
  gap: 0.65rem;
}

.room-key-icon {
  width: 38px;
  height: 38px;
  border-radius: var(--radius-md);
  background: var(--primary-light);
  color: var(--primary);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.1rem;
}

.room-status-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  padding: 0.4rem 0.85rem;
  border-radius: 9999px;
  font-size: 0.8rem;
  font-weight: 700;
}

.room-status-badge.clear { background: var(--success-light); color: var(--success-text); border: 1px solid var(--success-border); }
.room-status-badge.active-tickets { background: var(--danger-light); color: var(--danger-text); border: 1px solid var(--danger-border); }

.room-key-card-footer {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding-top: 0.85rem;
  border-top: 1px dashed var(--border-color);
  font-size: 0.8rem;
  color: var(--text-secondary);
  font-weight: 600;
}

.room-key-card-footer .inspect-link {
  color: var(--primary);
  display: inline-flex;
  align-items: center;
  gap: 0.2rem;
  font-weight: 700;
}

.room-history-card {
  background: var(--bg-surface);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-lg);
  padding: 1.75rem;
  box-shadow: var(--shadow-md);
}

/* SIMULATOR & PHONE MOCKUP */
.simulator-layout {
  display: grid;
  grid-template-columns: 380px 1fr;
  gap: 2rem;
  align-items: start;
}

.phone-mockup {
  background: #ffffff;
  border-radius: 36px;
  border: 10px solid #1e293b;
  box-shadow: 0 25px 50px -12px rgba(15, 23, 42, 0.25);
  overflow: hidden;
  display: flex;
  flex-direction: column;
  height: 600px;
}

.phone-header {
  background: #075e54;
  color: #ffffff;
  padding: 0.875rem 1rem;
  display: flex;
  align-items: center;
  gap: 0.75rem;
}

.phone-avatar {
  width: 36px;
  height: 36px;
  background: #128c7e;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.1rem;
}

.phone-body {
  flex: 1;
  background: #efeae2;
  background-image: radial-gradient(#cbd5e1 1px, transparent 1px);
  background-size: 16px 16px;
  padding: 1rem;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
}

.chat-bubble {
  max-width: 82%;
  padding: 0.65rem 0.85rem;
  border-radius: 12px;
  font-size: 0.85rem;
  line-height: 1.45;
  white-space: pre-wrap;
  box-shadow: 0 1px 2px rgba(0, 0, 0, 0.1);
  word-break: break-word;
}

.chat-bubble.inbound { background: #ffffff; color: #0f172a; align-self: flex-start; border-top-left-radius: 2px; }
.chat-bubble.outbound { background: #d9fdd3; color: #0f172a; align-self: flex-end; border-top-right-radius: 2px; }

.phone-footer { background: #f0f2f5; padding: 0.65rem; display: flex; gap: 0.5rem; }
.phone-input { flex: 1; background: #ffffff; border: 1px solid #cbd5e1; border-radius: 20px; padding: 0.5rem 1rem; font-size: 0.85rem; outline: none; }
.phone-send { width: 38px; height: 38px; background: #00a884; color: #ffffff; border: none; border-radius: 50%; cursor: pointer; display: flex; align-items: center; justify-content: center; font-size: 0.9rem; }

/* MODALS */
.modal-backdrop {
  position: fixed;
  top: 0; left: 0; right: 0; bottom: 0;
  background: rgba(15, 23, 42, 0.45);
  backdrop-filter: blur(8px);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 1000;
  opacity: 0;
  pointer-events: none;
  transition: opacity 0.25s ease;
}

.modal-backdrop.active { opacity: 1; pointer-events: auto; }
.modal-content {
  background: var(--bg-surface);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-xl);
  width: 100%;
  max-width: 540px;
  padding: 1.75rem;
  box-shadow: var(--shadow-xl);
  transform: translateY(12px);
  transition: transform 0.25s cubic-bezier(0.4, 0, 0.2, 1);
}

.modal-backdrop.active .modal-content { transform: translateY(0); }
.modal-header { display: flex; justify-content: space-between; align-items: center; border-bottom: 1px solid var(--border-color); padding-bottom: 1rem; margin-bottom: 1.25rem; }
.modal-header h3 { font-family: 'Outfit', sans-serif; font-size: 1.25rem; font-weight: 700; color: var(--text-primary); }
.modal-close { background: transparent; border: none; font-size: 1.5rem; color: var(--text-muted); cursor: pointer; }

@media (max-width: 900px) {
  .sidebar { width: 70px; }
  .sidebar-brand-text, .nav-text, .user-badge-info { display: none; }
  .main-content { margin-left: 70px; }
  .simulator-layout { grid-template-columns: 1fr; }
}